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B2C Application

B2C APPLICATION

B2C refers to the transactions between company and consumers directly. B2c or Business-to-Consumer e-commerce model involves the customers of the end product or service directly. Hence, B2C marketing often depends upon the websites and promotional campaigns’ ability to invoke emotional response.

IN A BUSINESS-TO-CUSTOMER E-COMMERCE MODEL, A CONSUMER FOLLOWS THIS SET OF PROCEDURE:

- DETERMINES HIS/HER REQUIREMENTS
- SEARCHES THE AVAILABLE ITEMS TO FIND THE REQUIREMENT MATCH
- COMPARISON OF PRICE/UTILITY/DATE OF DELIVERY AND OTHER THINGS ACCORDING TO THE NEED
- ORDER PLACEMENT
- BILL PAYMENT
- DELIVERY OF SERVICES/PRODUCT.
- REVIEW OF THE PRODUCT/SERVICE
- VENDOR CONSULTATION FOR

  • AFTER SERVICE SUPPORT
  • RETURNS IF NOT SATISFIED
  • THE B2C APPLICATIONS DEVELOPED BY NEEL PRO SYSTEM GIVES

    - GOOD ADVERTISING TO ATTRACT MORE AND MORE CUSTOMERS
    - GOOD CUSTOMER SERVICE AND SUPPORT
    - HIGH INVESTMENT ON THE SOFTWARE
    - EXCELLENT DATABASE - EASY TO USE USER INTERFACE
    - EXCELLENT USER EXPERIENCE
    - SECURED PAYMENT NETWORK

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