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B2C Application

B2C refers to the transactions between company and consumers directly. B2c or Business-to-Consumer e-commerce model involves the customers of the end product or service directly. Hence, B2C marketing often depends upon the websites and promotional campaigns’ ability to invoke emotional response.

  • In a Business-to-Customer e-commerce model, a consumer follows this set of procedure:
  • Determines his/her requirements
  • Searches the available items to find the requirement match
  • Comparison of price/utility/date of delivery and other things according to the need
  • Order placement
  • Bill Payment
  • Delivery of services/product
  • Review of the product/service
  • Vendor Consultation for
    • After service support
    • Returns if not satisfied
  • The B2C applications developed by Neel Pro system gives
  • Good advertising to attract more and more customers
  • Good customer service and support
  • High investment on the software
  • Excellent database
  • Easy to use User Interface
  • Excellent User Experience
  • Secured payment Network


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